Refund Policy

At Gifted Hands by Javiah, we strive to provide high-quality products/services and exceptional customer service. We understand that there may be situations where a refund is necessary. However, because refunds directly impact our business, we have the following policy in place:

Refund Eligibility: Refunds will only be considered under specific circumstances and at our sole discretion. If a refund is issued and our business is not at fault, the client will no longer be able to place future orders with us.

Non-Refundable Situations: Refunds will not be granted for reasons outside of our control, including but not limited to:

• Customer dissatisfaction based on personal preference.

• Failure to provide accurate details or specifications at the time of order.

• Misuse or mishandling of our products/services after delivery.

Final Decision: All refund requests are subject to review. If a refund is granted, it will be processed according to our standard refund timeline, and the customer will be notified of their ineligibility to make future purchases.

By placing an order with us, you agree to this refund policy. We appreciate your understanding and support as we work to provide the best service possible while maintaining a sustainable business. 

Additional Questions? Contact us here.